Our operations continue with coronavirus safety in mind. We continue to take care of properties and apartments but avoid all unnecessary meetings. Apartments are visited by our staff only in necessary situations and preferably in the absence of the resident.
Remember to fill in a fault report on our website if needed. Please note, however, that defects requiring urgent repair, such as water leakage, sewer blockage, pipe breakage or electrical equipment failures, should be dealt with immediately. In above mentioned situations, please contact the serviceman directly by phone.
Weekly shared sauna times and private sauna reservation will continue as usual. It is the responsibility of each tenant to take care of cleanliness after use. Please do not use sauna or other shared spaces if you are ill or have any symptoms.
Best way to reach our staff is by phone and email. Our customer service office is open only by appointment. If you wish to book an appointment, call your tenant secretary or switchboard. Please only show up healthy and with a mask!
- Contact details: moas.fi/en/contact-information/office-staff/
- Tel: +358 15 321 350 and email: moas@mikalo.fi
(Mon-Thu 9.00am – 3.00pm, Fri and public holiday eves 9.00am – 1.00pm)
We follow and recommend our residents to follow the instructions of the authorities and to take special care in all activities. We avoid meetings where possible. We keep a safe distance when we meet, wear a face mask, take care of good hand and cough hygiene.
The purpose of these arrangements is to safeguard the health of our employees, residents and to safeguard the company’s operations even in this extreme exceptional situation. These measures are valid in our operations until further notice. In the event of a change in situations, we will inform you again.